Frequently Asked Questions
Everything you need to know about your Dressmezee order.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for next-day delivery on orders placed before 2 PM GMT.
What is your return policy?
We offer a 14-day return period from the date you receive your items. All garments must be unworn, unwashed, and have all original tags and hygiene seals attached.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as our high-glamour pieces are designed for a tailored fit.
Do you ship internationally?
Yes, Dressmezee ships worldwide! Shipping costs and delivery times vary by destination and will be calculated at checkout.
Can I change or cancel my order?
To ensure fast delivery, we process orders immediately. Once an order is confirmed, we are usually unable to make changes, but you can return the items once they arrive.
What payment methods do you accept?
We accept all major credit cards, PayPal, and ‘Buy Now, Pay Later’ options including Klarna and Afterpay for a flexible shopping experience.